This isn’t just a community admin role – it’s a chance to bring structure, creativity, and problem-solving together to keep things running smoothly while making meaningful connections.

The role will evolve over time but to hit the ground running:

〰️ 40% Community Engagement & Communications

This role is all about meaningful interactions – whether through inbox management, social engagement, membership support, or client communications. While inbox zero might spark joy, you don’t just respond – you interpret problems, anticipate needs, and create moments of value. From triaging enquiries, outreaching to members, interacting with candidates and problem-solving on the fly, to making someone's day with a proactive check-in, you ensure every interaction strengthens our community and embodies Ripple’s tone of voice – warm, clear, and human.

〰️ 40% Content Creation & Opportunity Curation

You'll curate and approve high-impact opportunities; fellowships, grants, accelerators, and more - helping members build career-boosting portfolios of experience. You know where to look, who to connect with, and how to keep our Opps Board and newsletters fresh and relevant. You'll think strategically about how we present opportunities, experimenting with formats and storytelling techniques across our channels to engage our audience and attract amazing, values-aligned organisations.

〰️ 20% Operations, Systems & Admin

Streamline processes, manage Airtable systems, and improve efficiency while handling essential admin tasks like bookings, research, travel arrangements, inbox organisation, opportunity listing and subscription management - ensuring everything runs smoothly and scales efficiently.

How you can apply your skills towards this mission:

⚠️  Important: You don’t need to tick every box – just show us where your strengths lie ⚠️

📢 People-First Communication: You’re a natural at building relationships and making people feel seen and supported - whether via email, LinkedIn, or face-to-face. You don’t just reply - you engage, interpret, and problem-solve.

💡 Problem-Solving Pro: You’re not afraid to ask questions, dive into research, and adapt based on feedback. You’re always looking for ways to make things better - particularly when it comes to organisation, systems and details.

🛠️Tech-Savvy & Systems-Oriented: Comfortable with tools like Airtable and AI, you love finding ways to streamline processes and improve user experiences.

🙏 Empathetic & Discreet: You handle sensitive information with care and understand the importance of discretion, empathy, and trust in every interaction.

💛 Mission-Driven: You’re passionate about social impact, excited to work with purpose-driven people, and eager to contribute to meaningful change. Bonus points if you’ve got networks and insights into the for-purpose sector, the future of work and ideas on how to navigate its unique challenges.

📂 Content Creation & Intuition: You’ve got a sixth sense for turning research and big ideas into bite-sized, scroll-stopping content that makes people sit up and care. With an instinct for storytelling, you bring social impact to life in a way that’s fresh, fun, and impossible to ignore.

✅ Results-Focused Doer: You thrive on getting things done, balancing efficiency with high attention to detail. Whether it’s repetitive tasks or problem-solving, you approach your work with care and commitment, ensuring everything runs smoothly and effectively.

**If any of the above resonated with you but you don’t tick every box:** 👒 🧢 🎩 You should throw your hat in the ring, whatever those 2+ years of experience look like in your personal impact journey. We’d love to hear from you!
**Interested?** 1\. Create a profile (or complete yours if you already have one) on Ripple Opportunities. Note: This won’t be shared directly with our impact partner but we may reach out to you for permission to share excerpts if we think it could assist your application.
2\. Submit an application via Ripple Opportunities by Sunday 23rd of February 2024 at 11:00pm AEDT.
Your written application of no more than 1000 words should include: - What’s motivating you to apply for this role? - A brief overview of your previous experience and how it applies in this context. - A specific experience you’ve had that’s directly related to this role (e.g building a community, managing workflows). What was the objective, what strategy and tactics did you implement, what results did you achieve and what did you learn from this? - What’s something we don’t know about you that could help you thrive in this role - Confirm your ABN, ideal working hours and hourly rate (this is a freelance role).
Questions? Please email [hey@rippleopportunities.com](mailto:hey@rippleopportunities.com)