Head of Business and Operations - Social Impact

Ripple Opportunities
Join us to connect purpose-driven talent and organisations, creating the go-to hub for the future of work.
Why us?
Making it possible for everyone - not just a powerful few - to play a role in shifting the needle on our world's biggest issues.
Help us drive impact in:
Social Enterprise
Employment
Startups and Innovation
Government and Civics
Youth
Youth
The opportunity:
Opportunity type:
Paid job
Commitment:
Project / Contract
Experience level:
⭐️ Levelling Up (5 - 10 yrs)
Location:
National
Remuneration:
$50 - $100 per hour (negotiable based on experience and alignment)
Closing date:
January 6, 2025
Why you might love this opp:

💡 Ripple Opportunities is on a mission to redefine how purpose-driven professionals and organisations connect, grow, and thrive. We’re not your average opportunities board. Think of us as the matchmaker, cheerleader, and launchpad for impactful careers, community leadership, and high-performing teams in the social impact space.


✨ Joining Ripple means stepping into the heart of a fast-moving, purpose-driven business. You’ll help bring our big vision to life: mobilising a critical mass of people into impact-driven work while ensuring innovative organisations—like B Corps, social enterprises, NFPs, corporate impact teams, and educational institutions—have seamless access to top-tier, values-aligned talent for jobs, fellowships, advisory roles, and more.


🚀 In this role, you’ll partner closely with the founder to shape Ripple’s next chapter. Your focus will be business development and sales; cultivating relationships with high-value clients, driving growth through innovative matchmaking, and expanding Ripple’s reach across the social impact ecosystem. From onboarding corporate partners to operationalising workflows, leveraging tech, and scaling our impact, you’ll play a key role in ensuring Ripple operates efficiently and delivers outstanding results.


🌟 What’s in it for you? Initially, this is a 10 - 16 hours/week role with the potential of expansion. Work from anywhere in Australia with the flexibility to fit your life, collaborate with a vibrant, values-driven community, and thrive in a role where tech meets purpose. Together, we’ll create ripples that deliver outsized impact and shift the needle on the world’s biggest challenges.

What's involved:

This isn’t just a business development role - it’s an opportunity to combine operational expertise, strategic thinking, and creative problem-solving to drive growth, scale impact, and help shape Ripple’s future.

The balance of work is dependent on candidate strengths, but as a guide:

  • Customer Growth + Partnerships (60%) Drive sales and client acquisition on the organisation side of Ripple’s marketplace. You’ll connect social enterprises, B Corps, green tech startups, CSR teams, and impact foundations with Ripple’s ecosystem, helping them access the talent they need to grow their impact. Your role will focus on bringing in high-value clients and aligning their needs with Ripple’s mission and offerings.

  • Operationalise and Optimise (20%) Lead the operationalisation of Ripple’s business and community impact, ensuring seamless systems and processes. Leverage our no/low-code tech stack (Airtable, Webflow, Glide, and email tools) to build efficient workflows, enhance internal systems, and optimise the user experience. Your work will make Ripple more scalable, impactful, and ready for the next stage of growth.

  • Insights + Impact (20%) Collaborate with the team to collect, analyse, and share actionable insights. You’ll shape Ripple’s strategy by translating performance metrics and feedback into compelling stories and meaningful solutions that resonate with clients, stakeholders, and the community.
Key criteria:

How you can apply your skills towards this mission:

This is a dynamic role requiring a balance of operational, strategic, and relationship-building skills.

  • 🌍 Customer Growth Champion: You understand Ripple’s ideal clients - because you’ve worked with or within the social impact space. You’re passionate about their work and skilled at aligning their needs with Ripple’s mission, helping them see the ROI Ripple can bring to their goals.

  • 🚀 Operational Optimiser: You excel at spotting inefficiencies and bottlenecks, and you’re quick to design streamlined solutions that keep teams agile and morale high. Anticipating challenges and delivering practical solutions is your superpower.

  • 🛠 Tech-Savvy Innovator: You’re comfortable with no/low-code platforms like Airtable, Glide, and Webflow, and you love using tech to streamline operations, improve customer experiences, and scale impact.

  • 🤝 Strategic Communicator: You adapt communication for diverse stakeholders and purposes—whether refining a pitch deck, crafting a compelling email, or building rapport with clients. Your authenticity fosters trust and collaboration, and you excel at identifying opportunities and securing buy-in.

  • 📊 Impact + Insights Ace: You’re skilled at translating data into actionable insights and compelling stories. Whether it’s internal performance metrics or client impact reports, you understand the power of data to inform decisions and tell a story.

  • 🧠 Strategic Problem Solver: You see opportunities where others see obstacles. With a strategic mindset and creative grit, you bring ideas to life through thoughtful planning and execution.
How to apply:
👒 🧢 🎩 You should throw your hat in the ring, whatever those 5+ years of experience look like in your personal impact journey. We’d love to hear from you! **Interested?** 1\. Create a profile (or complete yours if you already have one) on Ripple Opportunities. Note: This won't be shared directly with our impact partner but we may reach out to you for permission to share excerpts if we think it could assist your application.
2\. Submit an application via Ripple Opportunities by 5th January 2025 at 11:00pm AEDT. Click on the 'apply' button via the listing to submit your application.
Your resume and a written cover letter of no more than 1000 words. A few tips on what you may want to include: 1. What’s motivating you to apply for this role? 2. A brief overview of your previous experience and how this aligns with the skills and attributes highlighted. 3. A specific experience you’ve had that’s directly related to this role. What was the objective, what strategy and tactics did you implement, what results did you achieve and what did you learn from this? 4. What’s something we don’t know about you that could help you thrive in this role?
To apply, please submit your application via Ripple Opportunities ([www.rippleopportunities.com](http://www.rippleopportunities.com)). Questions? Please contact [hey@rippleopportunities.com](mailto:hey@rippleopportunities.com) Please note: Ripple’s riding the holiday wave! 🌊 We’ll be out of office from Thursday, 19th December 2024, and back to make a splash on Monday, 6 January 2025. If you’re waiting to hear from us, sit tight—we’ll dive into it as soon as we’re back. Wishing you a joyful break filled with all the good ripples! 🎄✨
More information
YEP - IT'S A DISCLAIMER
Oh look! A legend is here reading some fine print! At Ripple our mission is to democratise access to purpose-driven opportunities. As a small team that curates hundreds of opportunities each week we do our best to share all the key information and juicy details. We often link out to the original listing and can't guarantee all details are included on our page, or the full accuracy as application windows and role descriptions may be changed by companies with short notice. If you're unsure of any details or closing dates, it's best to reach out to the organisation directly.